Last Updated: July 9, 2026
This privacy policy (the “Policy”) is intended to inform you of the types of information Estes Personal Injury & Car Accident Lawyers (“we,” “us,” or “our”) collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at https://www.estespc.com (the “Site”), and through text messaging (SMS/MMS) communications sent or received in connection with the Site.
Please read this Policy carefully. By using the Site, or by opting in to receive text messages from us, you acknowledge that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use, and disclose the information described below. If you do not agree to the terms of this Policy, please do not use the Site and do not opt in to receive text messages from us.
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was last updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.
This Policy applies solely to information collected by the Site and through our text messaging communications. It will notify you of the following:
- What Information Do We Collect?
- How Do We Use Your Information?
- Text Messaging (SMS/MMS) Communications
- Do We Share Your Information?
- Your Privacy Rights — Access to and Control Over Information
- How to Opt-Out of Targeted Advertising
- Does This Policy Apply to Other Websites Linked To Or From the Site?
- Do We Collect Information From Children Under the Age of 13?
- What Steps Do We Take To Protect Your Information?
What Information Do We Collect?
Personal Information You Provide to Us
We only have access to and collect personal information (such as your name, date of birth, mailing or billing address, telephone number, email address, and email preferences) (collectively, “Personal Information”) that you voluntarily give us via email, telephone, text message, or other direct contact from you. We will not sell or rent your Personal Information to anyone. We are the sole owners of the Personal Information collected on this Site.
Information Collected by Automated Means
Whenever you use the Site, we, as well as any of our third-party service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor’s interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
Device Identifiers
In the course of collecting Usage Information we may also collect your IP address or other unique identifier (each a “Device Identifier”) for the computer, mobile device, or other technology (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers. Our computers identify your Device by its Device Identifier. We use this information to identify repeat visitors to our Site and to enhance the Site. We may associate your Device Identifier with your Personal Information.
Cookies and Similar Technologies
The technologies used on the Site to collect Usage Information may include cookies (data files placed on a Device when it is used to visit the Site). We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Cookies may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions and behavior on our Site, and track the effectiveness of our advertising.
Analytics
We use Google Analytics to understand how users use our Site so as to enhance the user experience on our Site. If you wish to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout?hl=en-GB.
How Do We Use Your Information?
We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:
Registration
A user may need to first complete a registration or intake form in order to use certain features of the Site. During registration, a user is required to give certain information (such as name, telephone number, and email address). This information is used to contact you about the services offered on our Site in which you have expressed interest. At your option, you may also provide additional information about yourself, but it is not required.
Surveys and Contact Forms
From time to time, our Site may request information via surveys or intake/contact forms. Providing this information is voluntary. Information requested may include contact information (such as name, telephone number, and email address). This information will be used to respond to your inquiry and, where applicable, to evaluate a potential case.
Customer Service
Unless you ask us not to, we may contact you via email, telephone, or text message in the future to tell you about our services or changes to this Policy.
Chat
Our Site may use chat functionality to enable direct communication with you through our Site. We will primarily use such information to assess your needs and to gain your contact information so that we may follow up with you regarding our services.
Text Messaging (SMS/MMS) Communications
If you provide your mobile telephone number to us — including through a web form, intake call, or in-person consultation — and affirmatively opt in, we may send you text messages (SMS/MMS) regarding your inquiry, your case, appointment reminders, and, where you have separately consented, informational or promotional communications about our services.
No Sharing of Mobile Opt-In Information.
Text messaging originator opt-in data and consent, and all other mobile information collected in connection with our text messaging program, will not be shared or sold with any third parties or affiliates for their marketing or promotional purposes, under any circumstance. This exclusion applies regardless of the method by which information is transferred and survives any sale, merger, or transfer of our assets described elsewhere in this Policy. Information may be shared only with subcontractors who provide messaging or platform services necessary to deliver the communications described in this Policy (for example, our SMS/MMS platform provider), and only for that purpose.
Consent and Message Details.
By providing your telephone number and opting in, you consent to receive text messages from Estes Personal Injury & Car Accident Lawyers at the number provided. Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and plan. Consent to receive text messages is not a condition of retaining our services.
Opting Out.
You may opt out of receiving text messages from us at any time by replying “STOP” to any message you receive from us. After you send “STOP,” we will send you a final confirmation message, and you will not receive further text messages from us unless you opt in again. Reply “HELP” for assistance, or contact us directly using the contact information provided on the Site.
Do We Share Your Information?
We will not trade, rent, share, or sell your Personal Information to third parties unless you ask or authorize us to do so, except as described in this Policy.
Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, other than with our service providers, including as necessary to fulfill your request. Only employees who need the Personal Information to perform a specific job (for example, intake or client services) are granted access to Personal Information. The computers and servers on which we store Personal Information are kept in a secure environment.
As described above, text messaging originator opt-in data and consent will never be shared with third parties for marketing or promotional purposes, regardless of any other provision of this Policy, including in connection with an acquisition of our assets.
We may share aggregated, de-identified information with our service providers. This is not linked to any Personal Information that can identify any individual person.
We will disclose Personal Information when we believe in good faith that such disclosure (a) is required by law, including, for example, to comply with a court order or subpoena, or (b) will help to enforce our policies, or protect the safety and security of you, our Site, or third parties. In addition, if Estes Personal Injury & Car Accident Lawyers or all of its assets are acquired, all of the data collected by us through the Site and through other means and services provided by us — other than text messaging originator opt-in data and consent, which will not be shared or transferred for marketing or promotional purposes — would be among the transferred assets.
Your Privacy Rights — Access to and Control Over Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. If you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us by following the unsubscribe or opt-out instructions provided in the communication, by replying “STOP” to a text message, or by contacting us directly at the email address or phone number given on our Site. We do not charge for this service, and your opt-out request will be processed within 30 days of the date on which we receive it.
You can do the following at any time by contacting us via the email address or phone number given on our Site:
- See what data we have about you, if any.
- Change or correct any data we have about you.
- Have us delete any data we have about you.
- Notify us if you do not want us to share your Personal Information for marketing and promotional purposes.
How to Opt-Out of Targeted Advertising
You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer not to receive targeted advertising, you can opt out of some network advertising programs that use your information by visiting the Digital Advertising Alliance (DAA) Opt-Out Page: https://www.aboutads.info/choices/. Please note that even if you opt out, you will still see advertisements while browsing online; however, the advertisements you see may be less relevant to your interests.
While the Site does not currently respond to “Do Not Track” signals submitted by your browser, you can learn more about your “Do Not Track” options by visiting https://www.allaboutDNT.com.
Does This Policy Apply to Other Websites Linked To Or From the Site?
The Site may contain links to other websites. Any Personal Information you provide on linked pages or sites is provided directly to that third party and is subject to that third party’s privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of those websites. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Information.
Do We Collect Information From Children Under the Age of 13?
The Site is not intended for use by children under the age of 13, and Estes Personal Injury & Car Accident Lawyers does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.
What Steps Do We Take To Protect Your Information?
We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.
Miscellaneous
This Policy and the privacy practices of Estes Personal Injury & Car Accident Lawyers will be subject exclusively to the laws of the State of Texas in the United States. Estes Personal Injury & Car Accident Lawyers makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing, and use of your information outside of your country.
If you have any questions about this Policy or our text messaging program, please contact us using the contact information provided on the Site.